FREE SHIPPING AND FREE RETURNS

Privacy Policy

Last Updated: June 12, 2026

1. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: Name, billing/shipping address, email address, phone number, IP address
  • Payment information: Credit card number (encrypted, not stored in plain text) or PayPal account email
  • Commercial information: Products purchased, order value, date of purchase, return/refund history
  • Internet/electronic activity: Browser type, operating system, pages visited, time spent on our site, referring URLs
  • Inferences: Preferences and shopping behavior (for internal analytics only)

2. How We Use Your Information

We use your information for the following business purposes:

  • Process and fulfill your orders (including payment authorization, shipping, and returns)
  • Communicate with you about your order (confirmations, updates, customer service)
  • Send promotional emails, newsletters, and special offers (you may opt out at any time via “unsubscribe” link)
  • Detect and prevent fraud, unauthorized transactions, and security incidents
  • Improve our website, products, and customer experience
  • Comply with legal obligations (tax, accounting, court orders)

3. Sharing Your Information

We do not sell, rent, or trade your personal information for monetary or other valuable consideration. We may share your information with:

  • Service providers (payment processors, shipping carriers, email platforms, IT hosting) – they are contractually bound to use your information only for services to us.
  • Legal/regulatory authorities when required by law, subpoena, or to protect our rights or the safety of others.
  • Business transferees in the event of a merger, acquisition, or bankruptcy (we will notify you by email and on our website).

4. Cookies and Tracking Technologies

We use strictly necessary cookies (for cart and checkout functionality) and analytics cookies (Google Analytics) to understand site traffic. We do not use cookies for cross‑context behavioral advertising.
You can disable cookies through your browser settings; however, doing so may break certain features (e.g., shopping cart).

5. Data Security

We implement reasonable technical, administrative, and physical safeguards:

  • All sensitive data is transmitted over HTTPS with TLS 1.2+
  • Credit card numbers are tokenized and not stored on our servers after authorization
  • Access to personal data is restricted to employees who need it to perform their jobs
    Despite these measures, no transmission over the internet is 100% secure.

6. Your Privacy Rights (State‑Specific)

Depending on your state of residence, you may have the following rights:

  • Right to Know what personal information we have collected about you in the past 12 months
  • Right to Access a copy of your personal information
  • Right to Correct inaccurate information
  • Right to Delete your personal information (subject to exceptions such as completing a transaction or legal retention)
  • Right to Opt Out of the sale or sharing of your information – we do not sell or share, but you may still email us to confirm
  • Right to Non‑Discrimination for exercising your privacy rights

To exercise your rights, email info@whitehouseblackmarket.lol with “PRIVACY REQUEST” in the subject line. We will respond within 45 days (or as required by your state law).

California residents: Under the CCPA, you may designate an authorized agent to make a request on your behalf.
Virginia residents: Under the VCDPA, we will respond within 45 days and may extend by another 45 days if reasonably necessary.

7. Children’s Privacy

Our website is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

8. Third‑Party Links

Our website may contain links to third‑party websites (e.g., PayPal). This Privacy Policy does not apply to those sites. We encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates the most recent version. Changes will be posted on this page; for material changes, we will also notify you by email (if we have your address) or via a banner on our website.

10. Contact Information

Whitehouse Blackmarket
432 4th Street, Brooklyn, NY 11215, United States
Phone: +1 503-307-7517
Email: info@whitehouseblackmarket.lol
Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time)